Encik Muhamad Bustaman bin Abdul Manaf

Encik Muhamad Bustaman bin Abdul Manaf

Personal Information

1. Position: Expert Lacturer (Pensyarah Cemerlang)
2. Gred DG 54 (Strategic Management)
3. H/Telephone: 0199890524
4. E-mail: mbustaman@iab.edu.my/mbamiabkpm@gmail.com

Education and Professional Training

1. 1986: BA Hons (USM)
2. 1988: Diploma of education (UM)
3. 1995: Master of Science (Management) (UUM) (research area: Leadersip)
4. 2000-2004: Phd Candidate at University of York England. Now continue at UPSI (research area: Strategic Leadership and Strategic Planning)

Major International Professional Training Qualification

1. Strategic Management & Leadership: World Trade Institute, New York, USA (1996)
2. TQM in Education: SEAMEO Innotech, Manila. Philippine (1998)
3. Strategic planning in education: Uni of York, England (2000- 2004)
4. Strategy Performance Measurement (BSC): Uni of Adelaide, Australia (2005)
5. Qualified as Lead Auditor ISO 9000 since 1998 – Registered with IRCA London.
6. Educational Leadership Coaching and Mentoring Skills. University of Waikato, New Zealand. (2005 & 2012)

Work experience and contribution in

1. 1989-1994: Teacher at Secondary school
2. 1995 until today: Lecturer at Institute Aminuddin Baki, Ministry of Education Malaysia (17 years served at IAB).
3. 2005-2010: Head of Department
4. 2010 (July) until today: Expert Lecturer (Gred DG 54) (Educational Management)

Personal Skills and Competences

Have expertise and experiences locally and internationally in design courses , training, coaching and mentoring and consultation in these areas since 1995:

1. Strategic Management in public sectors
2. Strategic Planning in education and non profits organization
3. Total Quality Management in Education
4. Quality management – MS ISO 9000
5. Internal quality audit –MS ISO 9000
6. Strategic Leadership
7. Strategic Thinking for high performance leader
8. Developing and implementing KPIs especially using Balanced Scorecard
9. Developing personal KPI/balanced Scorecard
10. Strategic Change Management
11. Leadership Skills
12. Coaching and mentoring Skills for Leaders
13. Management Skills: Time management, Stress Management, Teambuilding, Motivation, Benchmarking, Problem Solving and Decision Making skills.
14. School Based management
15. Risk management
16. Conflict management
17. Strategic performance management
18. Personal balanced scorecard

Contribution to Ministry Of Education Malaysia in Specialize Area

1. Panel for Quality Management System and Performances (Star Rating System) in Ministry of Education (since 2008)
2. Provide consultation in strategic management and performance managements to Ministry of Education Malaysia Divisions, State Education Departments, District Education Office and Schools.
3. Some of Ministry Of Education Division that received training and coaching in Strategic Planning and KPI Implementation such as EPRD, School Inspectorate and Quality Assurance, Matriculation, Policy and International Relations, Sport, Co Curriculum, and Art, Text Book and Examination Syndicate.
4. State Education Department: Johor, Negeri Sembilan, Selangor, Terengganu, Pahang, Kelantan, Penang and Perak
5. Others Government Ministries and agencies
6. Private organisations

Additional information

• Received Awards
• Published Books
• International Training Experience
• Future Plans